Privacy Policy

This policy explains how Nirvana VR LTD(“we”, “us”), which operates the ImmersaLab education brand, collects and uses your personal data when you use this website or enquire about our programmes. We are the data controller for the purposes of the UK GDPR and the Data Protection Act 2018.

What we collect

• Enquiry details you give us through the contact form: your name, email address, organisation, the type of enquiry, and your message.
• Usage data collected via analytics cookies (only if you accept them): pages visited, device and browser type, and approximate location. This is aggregated and not used to identify you personally.

How we use it

• To respond to your enquiry and arrange sessions, trials or quotes.
• To improve the website and understand which programmes are of interest.
• To meet our legal and safeguarding obligations.

Legal basis

We process enquiry data on the basis of your consent and our legitimate interest in responding to you. Analytics data is processed only with your consent, which you can withdraw at any time.

Children’s data

Our programmes are delivered through schools and guardians. We do not knowingly collect personal data directly from children through this website. Enquiries about pupils should be made by a teacher, parent or guardian.

Sharing and retention

We do not sell your data. We share it only with trusted processors that help us run the site and respond to enquiries (for example, email and form-handling providers), under appropriate agreements. We keep enquiry data only as long as needed to deal with your request and our records.

Your rights

You have the right to access, correct or erase your data, to restrict or object to processing, and to data portability. To exercise any right, email hello@immersalab.co.uk. You may also complain to the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Contact

Nirvana VR LTD, The Square, 36–40 Obelisk Way, Camberley, GU15 3SX. Email: hello@immersalab.co.uk.